Tool-be de Colombia SAS. From its website www.tool-be.com , it carries out shipments throughout Colombia and internationally through FedEx, which guarantees security, coverage and quality of service.
Dispatch time: The delivery time of the products is approximately 2 to 3 business days in Medellin and the metropolitan area, 5 to 6 business days in the national territory and 8 to 15 business days in international shipments depending on the destination. This time is counted after dispatch.
For purchases in Medellín or the Borrá Valley, we offer the option to pick up the products directly at the Tool-be HAUS Medellín headquarters located at Carrera 47B # 17A sur 42. Office Hours: Monday to Thursday from 9:00 a.m. to 5:00 p.m. 6:00 p.m., Friday from 9:00 a.m. to 3:30 p.m., Saturday from 9:00 a.m. to 1:00 p.m.
The promise of delivery begins with the approval of the payment, which is carried out by the bank, which carries out several assurance processes to confirm the veracity of the purchase; these times vary according to the bank and are completely out of the responsibility of Tool-be de Colombia SAS . Once the bank has approved the payment, the established delivery time begins.
It is important to bear in mind that if the payment of the purchase is confirmed from Monday to Friday, the first business day is the day on which the payment confirmation is received and from that day the delivery time begins to count, but if the payment is confirmed on Saturday, Sunday or holiday, the delivery time starts counting from the next business day after payment confirmation.